“We are much more relaxed approaching critical periods [sales, events], especially since the establishment, in just 15 days, of the CDN which did not cause interruption of service of any kind thanks to the proactive and permanently present team.”
Jérémie Bennejean, eCommerce Operating Manager, Les Galeries Lafayette
Supporting e-retailers worldwide
With this new development, Ecritel continually demonstrates its ability to support its customers by offering a proven and repeatable methodology on every continent, even in China, combined with innovative and cutting edge technologies. Cache-Cache and Bonobo Jeans’ platform, developed through hybris e-commerce Software Solutions, integrates thirty physical and virtual Linux servers for pre-production, production and operational continuity (Disaster Recovery Plan).
“We implemented the process of deployment on the pre-production and on the production after validation. This may seem trivial in Europe but is an achievement in China, where it is more difficult to replicate proven methods. We have also innovated by introducing the GlusterFS service that synchronizes data between servers instead of a conventional NFS (Network File System) for better performance of service.”
Matthieu Vérove, Director of Ecritel China
For more customer satisfaction
The platform is hosted, monitored 24/7 and maintained in operational condition by Ecritel China with commitments of services similar to those we know in Europe, both in terms of response time as recovery time.
“We launched our own e-commerce site (hybris platform - http://www.cache-cache.com.cn) for the brand Cache-Cache China in December 2013 and it is quite natural that we chose Ecritel, the historical web hoster of our corporate website (http://corp.cache-cache.cn). Beyond the hosting part and the level 3 support, the Ecritel teams have adapted and extended their standard offerings by also assuming the task version updating of our web sites. They also advised us on how to structure our technical architecture to best meet the requirements in terms of quality of service of Chinese Internet users. Ecritel was clearly a key element in the success of our project.”
Hugo Aguado, IT & Process Manager, of Beaumanoir Asia.